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DWC Home | Magazine | Back Issues | May 2004 | Workroom Operations

relart  More Articles by Kitty Stein
 More Workroom Articles

Workroom Operations

Distance Planning for Shows
Deciding on the value of attendance, and then preparing.

by Kitty Stein, WCAA, CWP


I still remember the butterflies I had the first time I flew to a trade show by myself. As soon as that plane left the ground I was having a silent panic attack. What was I doing? What if I had made a mistake by doing this and I was so far from home?

At that time, I had already attended several shows with at least one other person, but going it alone was a whole different adventure. However, I learned two very important lessons. The first was to put myself in God’s hands. The second was to talk to everybody else attending the show. I made some dear friends at that show. I also had a much broader education than I had received at previous shows.

Having been an attendee, a speaker and a vendor at past shows, I have experienced a wide range of educational opportunities. From day one, the interaction with attendees, the new knowledge in seminars and the latest products and techniques found in the vendor hall weave together to heighten your enthusiasm and learning potential.

All of these things will recharge your spirit, but that does not necessarily mean it will increase the contents of your pocketbook afterwards. Spiritual renewal is indeed important but you have to plan to reap financial profit from your investment that also will offset the time you lose from your business while you are attending a show. And you need to do this planning months in advance.

BEFORE THE SHOW PROGRAM COMES OUT

Know your goal for your business for this year and for the next three to five years. This is so important as we often change the direction with our business, but overlook that fact when we attend a show. Attending a trade show probably will be the biggest investment in education you will make in a year. If that investment is not taking you in the direction of your goal, then the investment is questionable.

On the other hand, do not let fear keep you from attending a show for the first time. If you know this will be an exceptional investment for your business success, then make the decision to go. You will make many new friends besides the financial reward the show can bring you. It will help you “step out of the box” and will start you on the road to separating and distinguishing yourself from your competition at home.

Because you know your goal, make a list of what you must do or acquire to reach that goal. For example, if you need to make your fabrication operation more efficient, then you must find equipment or learn more efficient techniques. If this is your main goal, then a trade show can offer equipment, supplies and seminars to give you ideas.

However, if you are involved in an Internet industry e-mail list or forum, you can find supply sources through it as well as new or different ideas of fabrication technique. Even so, this is not the same as actually seeing products demonstrated or learning tips from professionals who present seminars. And then too, there will be new products that your online friends may not be aware of.

If you need equipment, you can see it on the Internet, but you cannot experience it. If equipment is your focus, then research online to learn what equipment you may need. When the show program comes out, you can check vendors for the equipment you need. Also check their Web sites as they may offer more that could help you that you did not know about.

There must be enough companies showing at the show to warrant your time to go see them. Otherwise, it might be more beneficial to fly to the company itself to see what it offers rather than attend a show.

Another reason to attend a show might be to find other workrooms to which you can farm your overload. What better place than a trade show to see the quality of other companies? By networking with other attendees, you can learn what companies they like and don’t like and why. You even may find attendees with whom you would want to work.

List one or two key reasons or goals for attending the show. It is best if you focus on only one or two tasks. More importantly, write down how you will know if you have achieved these goals. You must know what you must return home with to make it a worthy investment. This will be your guideline as you examine the seminars and vendor attendance.

WHEN THE PRELIMINARY SHOW PROGRAM COMES OUT
• Review your reasons and goals for attending the show.

• Review the seminars and other activities closely. Do they offer what you need for your goals? If the seminar descriptions are not adequate for you to make a decision, contact the show promoter. Ask if you possibly can get contact information for the speaker to clarify your questions. I have done this in the past and I’ve had others contact me when I was a speaker.

• Review the speakers. Are they people you know and from whom you are confident of receiving valuable information? If you don’t know them, do their credentials look like they can help you?

• Review the vendor list. Will the vendors you want to see be there? Many times only a vendor’s name is given in the program. If the name does not tell you what the vendor offers, try looking them up in the D&WC Directory & Buyer’s Guide printed annually and available in the fall or online at www.DWConline.com.

• Ask your network of industry friends for recommendations on speakers, seminars and vendors.

• Know how much the trip will cost you. Then look at what you can receive from that investment. Do not forget to calculate in the energy charge you will receive just from being at the show and talking with other industry professionals. Are the chances good that you will come back with enough new contacts, information and enthusiasm to make the trip worth the investment? Sometimes the networking and that shot of enthusiasm only acquired from attending a trade show are worth the entire investment!

• Make your decision on whether or not to invest in the show.

TWO TO THREE MONTHS BEFORE THE SHOW

• Read the requirements of registration for hotel and show activities. Be sure to notice if you are a member of a group that can receive a discount.

• Register early for a discount. Most shows make this offer for hotels, airfare and seminars. Early registration enables you to get your choice of seminars and hotels. Think about how you will feel after walking the trade show all day and how many blocks you really want to walk to a hotel.

• Be sure you receive a confirmation for your seminars and a confirmation number for your hotel and an e-mailed or faxed confirmation to verify all information is correct.

• Be sure to note the hotel cancellation and shortened stay policies. Also find out when you can contact the hotel directly if you need to make changes or requests.

• Register for additional get-togethers such as online industry group gatherings or Window Covering Association of America (WCAA) functions.

• Start a folder of all your show information: directions, maps, confirmations, show pass, flight information, etc.

• Get a second photo ID to keep somewhere not with your normal one. This way, if one is stolen or gets lost, you still can get on the airplane to go home!

• Check your stock of business cards. Be sure to have plenty to take to the show.

• Go back to our March 2004 article, “Its Show Time,” to take you through to the show.

Investing in an industry trade show is only wise if your business will profit from it. You are the only one who has the power to make this happen. Now go look at your goals for the year. I know you have them written down! Write down how a trade show can help your business. Start with No. 1 . . .


Kitty Stein, CWP, WCAA past board member, is a 26-year veteran of the drapery workroom industry. Having owned drapery workrooms as one person and as a company of nine, she is now president of Workroom Concepts a consulting firm offering educational resources to the industry on its Web site ( www.workroomconcepts.com ). Her experience in both the retail and wholesale window covering arenas has contributed to her success as a business consultant. A professional speaker and writer, she has authored several industry products including Order in the Workroom, The Price List, Workroom Specifications and Price Your Work with Confidence, available through D&WC.




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